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Mode of study Apprenticeship
Duration Please ring for details
Campus London Road Campus
Start date 1 August 2018
Course code PLR2UWS (1818)
  • Who is it for?

    Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks. In addition, they communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (eg Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. A Warehouse Operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.

  • What does the course involve?

    As an Apprenticeship standard, you will be assessed against your knowledge, skills and behaviours.

    Knowledge includes – safe driving and/or operating techniques, minimising the effect of your work on the environment, safe use of equipment, use of warehouse systems and processes, basic IT applications, regulation and legislation, effective communication with customers, structure of the industry, importance of excellent customer service, changes to systems and processes, health and fitness for the role

    Skills include – operate and handle equipment safely, Comply with appropriate rules, regulations and processes, work individually and as part of a team, safely and efficiently load and unload items, select, prepare and use packaging materials, use correct equipment and procedures, promote the values of the organisation; work effectively in a warehousing team, use IT applications and other relevant technology and systems,

    Behaviours include – Demonstrate integrity, credibility, honesty, positivity and personal drive, take ownership for own performance and training, show personal commitment, adapt to and embrace the use of relevant technology

    Full details can be found here

  • How is the course assessed?

    You will be regularly visited by your assessor for the duration of your apprenticeship for assessment against your knowledge and skills, in readiness for an independent End Point Assessment.

  • Additional Notes

    Typically this takes a minimum of 12 months to complete, depending on your previous knowledge and experience.

  • What do I do next?

    To be an apprentice you will need an employer who can offer you work and release you for your training. Once you have an employer in place, you can apply online. If after reading this fact sheet, you are still undecided about the course most suitable for you, please drop in to one of our Advice Events, ring the Apprenticeship Team on 01743 260400 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Gemma Elliot

Gemma Elliot

Foundation Degree in Electrical and Electronics Technology
Previous Institution: Llanfyllin High School

My Foundation Degree is funded by the engineering firm James Fisher. I’m learning so much and absolutely loving it.

Austin Luzadas

Austin Luzadas

Level 3 in Engineering
Previous school: Holy Trinity School, Telford

Level 2 was mostly practical and this year on Level 3 there is a lot of theory and it's preparing me for university. I live outside of Shrewsbury and the transport links to the College are good.

For Vocational / HE FT / Apprenticeship course enquiries

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