Frequently Asked Questions

These are new FAQs effective from 3pm on Tuesday 19th January 2021.

This new edition of the FAQS have been updated. The following changes have been made from the last edition:

  • Updated answer relating to question about external exams
  • New question and answer concerning the testing for COVID19 amongst staff and students who are physically attending London Road Campus
  • Revised answer concerning ‘Is the college open?’
  • Updated answer relating to question about exams for 2021
  • New question and answer relating to how students will be taught remotely during National Lockdown
  • New question and answer relating to what the college’s expectations of students are for remote education
  • New question and answer relating to how lessons will be adapted to remote education
  • New question and answer relating to what happens when remote education is not possible


Q. Is the college open?
A. Following the announcement from the UK Government on Monday 4th January of a national lockdown, Shrewsbury Colleges Group can confirm that we will NOT be requiring students, other than those identified as Vulnerable, to attend any of the campuses effective from close of normal college hours on Monday 4th January 2021.

The London Road campus will remain open for vulnerable students. We have contacted students who are considered Vulnerable to discuss attending college. If you have not been contacted and consider that this may be the safest option for you, please contact us by email on This email address is being protected from spambots. You need JavaScript enabled to view it. .

A small number of staff will be present to support these vulnerable students and ensure that the campuses are safe for them.


Q. What do you mean by ‘Vulnerable students’?
A. The official advice is that Vulnerable students are those students who have a social worker OR those students with an educational health and care plan (EHCP) OR those with safeguarding and welfare needs.

Students who can be safely looked after at home or who do not fall into one of these groups should remain at home or another safe place.

We have contacted students who are considered Vulnerable to discuss attending college. If you have not been contacted and consider that this may be the safest option for you, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..


Q. Is it compulsory for Vulnerable students to attend SCG?
A. No, as some students will have underlying health conditions that will prevent them from attending and others may be able to be looked after safely at home. However, we will support all our Vulnerable students as well as the wider student population as best we can.

We have contacted students who are considered Vulnerable to discuss attending college. If you have not been contacted and consider that this may be the safest option for you, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..

Q. Are you testing staff and students who are attending college for COVID-19?
A. Testing for those staff and students attending campus and who do not display coronavirus symptoms has begun at the London Road campus. We are using the new, quicker COVID-19 tests known as ‘lateral flow tests’.

These tests are in addition to the measures put in place since September 2020 to minimise the risk of COVID-19 infection. These measures include including sanitising hands when arriving on campus, wearing a face covering on campus unless in a classroom, and staying 2 metres apart from other students and staff.


Q. Will the external exams scheduled for January 2021 still take place?
A. External exams (BTECs and CTECs) scheduled for January will take place.
Students who have been scheduled to sit external exams for BTEC and CTEC courses in January WILL be required to sit these exams unless they have been notified otherwise. The exam dates and timings remain in place and students should attend as planned.

For further details on the external exams taking place in January, please see this page.

All revision sessions which were planned as face to face for students who have exams this month will now move online.

Q. What is happening with the students who have exams later on this year?
A. It has been announced that the A Level & GCSE exams planned for summer 2021 have been cancelled and will be replaced with Teacher Assessed grades.

Despite media speculation, no details of the methods that will be used to determine the Teacher Assessed Grades have been issued to schools and colleges.

At the moment, we do not know how any internal college assessments, coursework or assignments will or won’t be used as part of the alternative arrangements and therefore we are not in a position currently to answer any questions that students and parents may have.

We appreciate that this is an extremely difficult time and that students and parents understandably will be wanting reassurance regarding the alternative arrangement.

We will contact students once the details have been finalised and we are able to advise.

Q. How will students be taught remotely?
A. SCG commits to providing remote education to all students, that is 16-18-year olds, adults, apprentices and higher education students.

Remote learning and support will be delivered using the following:

  • Live lessons delivered through Microsoft Teams (MT)
  • Recorded lessons streamed through MT
  • Accessing assignments through MT or Moodle or through email
  • Submitting work teachers through MT, Moodle, Turnitin or email
  • 1-1 support through MT calls, phone calls or email
  • Tutorial support through MT calls, phone calls or email
  • Safeguarding support from the college safeguarding team for students identified as vulnerable and recorded on the college safeguarding system
  • Emotional health and well-being support through the college mentors for students in need of support

Q. What are the expectations of students during remote learning?
A. Existing student timetables will continue to be followed and registers will be taken for all planned lessons. Students will be required to either:

  • attend live lessons,
  • or if the lesson is not being delivered live, to make direct contact with their teacher or tutor via Microsoft Teams, telephone or email during a timetabled lesson to confirm engagement in the learning scheduled for that lesson.

Students will continue to complete assessments in line with the scheme of work. Feedback will be provided for assessments in line with normal college arrangements.

Q. Will the lessons be adapted to remote learning?
A. Schemes of work will be followed as planned where this is appropriate to remote education. Where it would be more appropriate to modify the scheme of work, for example, to deliver a theory unit remotely in place of a practical unit which requires access to specialist facilities, the sequencing of delivery will be adjusted, and the scheme of work changed.

Where specialist equipment is necessary on a course, wherever possible the college will provide the specialist equipment for the student to use at home, for example, provision of a laptop with specialist software.

Where the specialist equipment cannot be provided, for example, in fabrication and welding, the scheme of work will be adapted, and the sequencing of delivery changed. Theory units will be completed remotely, and practical units will be delayed until the return to campus in line with government and awarding body guidance.

Q. What happens when remote education is not possible?
A. The college gathered data at the start of the year from full-time students in relation to:

  • student access to devices at home;
  • student access to the internet at home;
  • and student access to an appropriate place to study at home

Students without access to a device will be contacted to confirm that they still need access to a device and if so, a device will be provided for their use whilst government guidance prevents attendance at college.

Students without connectivity or an appropriate place to study are considered to be vulnerable and will be expected to attend campus each day they have timetabled lessons where they will be provided with a personal study space and device.

Students with special education needs have had their individual plans reviewed and appropriate individual measures put in place in response to lockdown.

Q. Will mock exams scheduled for January 2021 still take place?
A. All the mock exams scheduled for this week (4th Jan to 8th Jan) have been cancelled or postponed. All students will be contacted as soon as possible.

All revision sessions which were planned as face to face for students who have exams this month will now move online.

Details on exams that were due to take place later on in this month will be confirmed as soon as possible.


Q. Does the college lockdown affect the Higher Education students as well?
A. Yes, all students except those students considered to be vulnerable


Q. What about part-time adult students who attend evening classes?
A. During the National Lockdown period, all evening and part-time classes have been postponed.


Q. How will SCG support students who would receive free meals?
A. At the moment, we have yet to hear how the extension to the free meals scheme will be implemented. We will advise on this situation when we know more.

We appreciate that this is a difficult period, and we are providing links to the following Foodbanks resources that may be able to help families during this period:

Trussell Trust Newport & Market Drayton areas
Telford Crisis Support They can offer gas and electric support too
Telford & Wrekin Council Resources in the Telford area
Shropshire Council Resources in the Shropshire area


Q. How can students access the online resources needed to continue their education?
A. Students will continue with their education via online platforms. Information on tasks and course content will be available online and students need to contact their course leaders and teachers for further information.

Further guidance on home learning for students can be found here

 

Q. Are the Learning Resource Centres (LRCs) open to students?
A. During the national lockdown the LRCs on all campuses are closed, as all students have been advised to learn remotely from home. Please contact your tutor directly if are having problems learning from home.


Q. What should a student do if they don’t have access to the online platforms?
A. Students should inform their teacher who will arrange for printouts of the work to be completed at home and given to the student.

Students who have been unable to attend college should email This email address is being protected from spambots. You need JavaScript enabled to view it. detailing their name, course details and teachers. The work to be completed at home will then be printed and will be available to collect from London Road campus reception or will be posted to the student directly.


Q. What will happen with Apprenticeship assessments?
A. Following the updated announcement by the Prime Minister on Monday 4th January, some Apprentices will continue to work in certain industry sectors and therefore will be able to continue their on-the-job training. The employer will inform Apprentices if they are to attend work.
All apprentices will be able to continue their ‘off the job’ training with college through remote learning.

The Apprentice should contact their Assessor for further details and plans for their ‘off the job’ element of their Apprenticeship.

Assessment and reviews will take place remotely over a phone call, skype, Zoom or similar. This can be agreed on an individual basis between the company, apprentices, and assessor.


Q. What is SCG planning to do next?
A. Throughout this situation, we have actively sought out and complied with Government and Public Health England guidance. It is based on expert scientific advice. We will continue to follow this approach and will comply with advice given in the future.

Our focus remains on the health & wellbeing of our students and staff as well as our capacity to support students in their studies.