Frequently Asked Questions

These are new FAQs effective from 11am on Tuesday 6 April 2021.
This new edition of the FAQS has been updated. The following changes have been made from the last edition:

  • Removal of FAQs about the college re-opening for all students
  • Removal of FAQs relating to onsite COVID testing for all students prior to the re-opening of college
  • Revised answer to the question: ‘What happens if I test positive for one of the Lateral Flow Devices tests?’
  • New FAQ relating to college bring open over the Easter break
  • New FAQ relating to safeguarding concerns over the Easter break


Q. Are the testing centres still open at college?
A. The testing centres are still open on each campus and will continue to be open after Easter break but on an appointment-only basis. Please email COVID tracing This email address is being protected from spambots. You need JavaScript enabled to view it. to book an appointment.

Q. Do I need to test myself before returning to college on Monday 19 April?
A. Yes, you will need to have completed an LFD test before returning to college on Monday 19 April.
Additional test kits can be collected from the Student Service desks at each campus.

Q. Is the college open over the Easter break?
A. The Learning Resource Centres will be open at London Road, Welsh Bridge and English Bridge Campuses between Tuesday 6 April and Friday 16 April and from 8.30 am until 4.00 pm. Please make use of the LRC if you find it difficult to study at home.

Q. I have a safeguarding concern, what can I do?
A. The college will be offering safeguarding support on weekdays between Tuesday 6 April and Friday 16 April. If you are concerned about your safety, or that of another student, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call college reception on 01743 342342 and you will be able to speak to a member of the safeguarding team. For safeguarding matters out of hours, please go to our Safeguarding page.

Q. What happens if I test positive for one of the Lateral Flow Device tests?
If you do get a positive Lateral Flow Device (LFD) tests, then you need to inform the COVID team This email address is being protected from spambots. You need JavaScript enabled to view it. and from 1 April, you will need to get a Polymerase Chain Reaction (PCR) test.

The PCR test should be booked immediately either online or by calling 119 and should be undertaken within 2 days.

Students who had a positive LFD test result, and their close contacts and other members of their household, should self-isolate immediately in line with NHS Test and Trace guidance and while awaiting the PCR result. If the PCR test is negative, it overrides the LFD test and the student can return to college, and their close contacts can end their self-isolation.


Q. I have previously received a positive COVID-19 PCR test result, do I need to take a Lateral Flow Device test?
A. If you have had a positive COVID-19 PCR in the last 90 days, then you do not have to take a Lateral Flow Device test. Once the 90 days have been completed, then you will need to start taking the Lateral Flow Device test. Please inform us when the 90 days period has been completed.

Q. Will there be other measures put in place to minimise the risk of infections to students and staff?
A. We will be adopting further measures on the three campuses to minimise the risk of infection. In line with updated guidance, Students and staff who are not exempt will be required to wear face coverings during lessons in addition to in communal areas until at least the end of Easter.

This is in addition to the measures that have been in place since September:

  • Applied a long-lasting anti-viral protective barrier to all classrooms and public spaces
  • Adapted the campus, classrooms and timetables
  • Provided sanitiser
  • Provided more food outlets
  • Introduced booking for Learning Centres
  • Staggered break and lunchtimes
  • Limited contact with other students
  • Suspended enrichment activities
  • Immediately been in touch with any close contacts in the event of positive cases
  • Informed those who are not a close contact but who share a class

Q. What are the plans for students who should have had exams later on this year?
A. Further details have been released about how student grades will be determined after the announcement that the A Level & GCSE exams planned for summer 2021 have been cancelled and will be replaced with Teacher Assessed grades.

All colleges have now received information from Ofqual (which is the examination regulator for England) and the Department for Education who have been consulting on proposals for how student grades will be determined.

The approach detailed by the Department of Education and Ofqual is that a student’s grade in a subject will be based on their teacher’s assessment of the standard at which they have been performing.

Teachers will assess students on what they have been taught and will be able to use a range of evidence to support this assessment. There will be no algorithm applied to the results as with last year’s assessments and therefore this year’s grades will be based on teacher’s assessment only. Teachers will be able to use evidence such as questions set by exam boards, mock exam results, course work plus other work completed as part of the student’s course such as essays and in-class tests.

Students will have the right to appeal against their assessed grades. The appeals will be free and exam boards will make a ruling on the final grades after assessing evidence supplied by college and the student.

A Level results will be issued on Tuesday 10th August and GCSE results will be issued on Thursday 12th August. BTEC assessment results will also be released on 10th August.


Q. What will happen with Apprenticeship assessments?
A. Following the updated announcement by the Prime Minister on Monday 22nd February, some Apprentices will be able to return to work in certain industry sectors and therefore will be able to continue their on-the-job training. The employer will inform Apprentices if they are to attend work.

All apprentices will be able to continue their ‘off the job’ training with college through remote learning and face-to-face learning.

The Apprentice should contact their Assessor for further details and plans for their ‘off the job’ element of their Apprenticeship.

Assessment and reviews will take place remotely over a phone call, skype, Zoom or similar. This can be agreed on an individual basis between the company, apprentices, and assessor.

Q. How will SCG support students who would receive free meals?
A. Students who receive free college meals will continue to have payments made to their account over the Easter break.

We appreciate that this is a difficult period, and we are providing links to the following Foodbanks resources that may be able to help families during this period:

Trussell Trust Newport & Market Drayton areas
Telford Crisis Support They can offer gas and electric support too
Telford & Wrekin Council Resources in the Telford area
Shropshire Council Resources in the Shropshire area