Job holders in this unit group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and supervise customer service occupations.
There are no pre-set entry requirements. Candidates are recruited with a variety of academic qualifications and/or relevant experience. Specialist qualifications may be required for work within certain sectors.
Salaries for this occupation tend to start at £32,000 per annum and can progress up to £33,000 per annum.
There are currently 20,855 employed Customer Service Managers & Supervisors in the region.
Thank you for your enquiry about an application, now that term has started please ring the Admissions team on 01743 342346 for Vocational courses at London Road or 01743 260410 for A levels and Art courses based at English Bridge and Welsh Bridge and they will help you with your application. Voice messages can be left, please give clear details about contact numbers.