This qualification is ideal for practising or potential team leaders. It will support the development of skills in leading a team to ensure that the team's work achieves organisational objectives.

There are no specific recommended prior learning requirements for this programme, although the qualification is designed for those currently employed in a relevant role. Good numeracy and literacy skills are advantageous.

The course comprises the following 3 Mandatory Units and 5 Optional Units.

3 Mandatory Units – Principles of Team Leading, Understand Business, Understand how to communicate work-related information.

5 Optional Units – Understand customers; Understand how to deliver customer service and resolve problems; Understand how to develop working relationships with colleagues; Understand health and safety procedures in the workplace and Understand Personal Development.

To pass this qualification, learners are required to complete formal Assessments (one after each module) submitted to us for marking.

This course is currently being offered FREE of charge. If, however, the learner is withdrawn without completing the course a fee may be charged to cover the cost of administration, course materials and registration. You can start this course anytime.

If you are interested in enrolling or would like further information, please contact the Distance Learning Team on 01743 342355 or email This email address is being protected from spambots. You need JavaScript enabled to view it. . We will advise you about the course, how to study, examinations and tutor support. Please note: If course fees are applicable, then they will be payable at the time of your enrolment.