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Safeguarding and Emotional Health & Wellbeing at SCG - Coronavirus Update

During the period when the majority of students are not in College it is very important to us that we are still able to support you to stay safe and access our Emotional Health and Wellbeing support.

Support from College

During College hours we will continue to operate our safeguarding rota. If you feel that you need advice and support to feel safe or you are concerned about another student email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will put you in touch with a member of the Safeguarding Team.

If you need to access the Emotional Heath & Wellbeing service, email This email address is being protected from spambots. You need JavaScript enabled to view it. and a member of the team will contact you. You can also use the live facility on the College website (this will be staffed daily in term time from 9.00am until 3.00pm).

This is done by clicking on the orange tab at the bottom of this webpage.

image of the live chat box

You can leave a message or communicate live via text with the team. This can be followed up with a phone conversation if needed.

Other Agencies

There are other ways to access support, either remotely or face to face.

BEAM - The Children’s Society is offering Emotional Health and Wellbeing support over the telephone in the current circumstances. Students should contact them on This email address is being protected from spambots. You need JavaScript enabled to view it. to make a request for support. Thought they do monitor regularly and will aim to get in touch as soon as possible, please be aware that this is not an emergency or crisis service. More about the BEAM offer is available here. - Kooth provides online mental health and wellbeing support to young people via any internet-accessible device. Kooth provides an opportunity to interact in a supportive way with other young people as well as receive support from a qualified counsellor. There is no threshold for young people to access support through Kooth so they are there to support everyone. - HOPELINEUK is a confidential support and advice service for Children and Young People under the age of 35 who are experiencing thoughts of suicide and anyone concerned that a young person could be thinking about suicide. If you are worried about yourself or another person call 0800 0684141 Mon-Fri 9:00 am to 10:00 pm, Weekends 2:00 pm to 10:00 pm. There is also excellent advice available on their website.

Samaritans – Available 24 hours a day on 116 123 The Samaritans offer a listening service. They can support in any issue, no matter how small it may seem.

CALM - The Campaign Against Living Miserably is available on You can call 0800 58 58 58 from 5pm-midnight to speak to you if you are down or have hit a wall for any reason and need to talk or find information and support. The website also has lots of support information.

Childline - You can access a counsellor online at or on the phone on 0800 1111 between 9am-midnight. They offer free confidential advice, whatever the worry.

Action for Happiness - Available at They offer a range of resources and strategies to equip people to feel happier

Outside of College hours

Many of the online services and helplines above operate out of College hours.

However, if you or someone else is suffering a genuine life-threatening emergency, you should call 999 or go to your nearest Accident and Emergency department immediately.

If you are concerned that a child (under 18) in Shropshire is in danger of harm and need the help of local safeguarding services in Shropshire contact the Emergency Duty Team on 0345 678 9040. A similar service operates in Telford and Wrekin on 01952 676500.


A number of organisations have some excellent resources on mental health considerations relating to the Covid-19 virus outbreak. These self-help resources can be used to help you develop strategies to cope with the challenges that we are all facing at this time.


The Mental Health Foundation

Young Minds


At College we believe in promoting the emotional health and wellbeing of everyone. Having the choice to access support when you need it can make all the difference to your College experience. We all need support from time to time and our Emotional Health and Wellbeing service is open to all students. Every worry is important, no matter how small you think it is or that there is someone worse off than you. Please get in touch, we are here to support you.

It is important to recognise that we all have individual needs, which is why we have such a diverse collection of services on offer to help facilitate your emotional growth and wellbeing - See the different options available to you.

For more information please phone Student Services on 01743 235491 (Welsh Bridge/English Bridge Campus), 01743 342323 (London Road Campus) or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Alternatively, you can apply for support by filling out the form below.

Wellbeing Referral Form With Campus

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